Newest Facebook Update + Our Cheat Sheet To Boost Benefits of "Thank You" Posts

By Renee Zau, Co-founder & CEO, DonationMatch According to Mashable,

"Beginning Tuesday [February 25, 2014], when a Page tags a separate brand or celebrity Page in a post, that content may surface for followers of both Pages. For example, if Mashable posts a story to Facebook and tags Google's Page, the post could now appear in News Feed for both Mashable fans and Google fans."

This is AWESOME news for all our members who are on Facebook, and a great reason to announce one of DonationMatch's upcoming features: social media "cheat sheets." Starting in March, event organizers will be emailed a list of  Twitter and Facebook accounts of companies from whom they received donations through DonationMatch to be able to easily tag/mention and thank them in posts! No more searching for accounts.

How does the Facebook update tie in to our cheat sheets? It means that a nonprofit's Facebook Page post tagging a donor may be seen by followers of BOTH the company and nonprofit's Pages. The company's fans could see the company they like being charitable, and the organization's fans could be introduced to a company that supports their favored cause. WIN-WIN!

We've seen more and more socially savvy event organizers engaging with donors (like this recent series of Twitter thank-you's by Spirit of Sharing), and companies are noticing. Sure, giving back to the community can be reward in itself, but publicly thanking them, raising their visibility, and making charitable companies more successful means that they will be able to continue donating for years to come.

Not sure how to tag/mention a Business in a post/tweet? Check out the simple instructions on Facebook and Twitter.

Again, we're VERY excited to be soon adding this unique "cheat sheet" reminder that will benefit our nonprofit and donor brands/business members alike and expect it to further help amplify the good you are all doing together.

In what unique ways have you publicly thanked your donors, or been thanked?

What Information Should You Collect Before Your Next Event - And Why?

Constant Contact has developed a simple strategy for asking the right questions, and in a blog post they explain why obtaining the right information is so valuable in planning your next event. The key to collecting the right guest information before your next event is to start with an online registration form. This allows you to easily learn more about your guests as part of the ticket purchase process. Anyone can use a company like Eventbrite, TicketDerby, or Ticketleap to make it easier, and the best will suggest pertinent questions that will help in planning your event. Knowing what to ask and keeping the form streamlined is crucial.

According to Constant Contact's strategy, #1 is demographic information.  "A nonprofit can use demographic data when planning entertainment or auction items for their annual silent auction fundraiser." Here is their list of what to collect:

1. Demographics: Name, age, gender, even zip codes can matter to sponsors and event partners.

2. Number of guests: Plan seating, food, and amenities better with an accurate count.

3. Contact information: Don't forget about asking for email addresses for follow-up surveys or future communications.

4. Event-specific information:  Are there meal or seating choices to make?  Need t-shirt sizes for giveaways? Can you sell raffle tickets or add-ons in advance?

5. Payment method

At DonationMatch, we do our best to collect the right information on behalf of our users, too. To help companies and brands find their target markets (and nonprofits present themselves to the right opportunities), we ask event organizers for attendee demographics, ticket prices, estimated attendance, social media links, and more. And even before events can be listed on DonationMatch to be eligible to receive goods, a nonprofit's IRS status and account contact must be verified. Because we know nonprofits need to be mindful of the products and services they accept, we now use third-party resources like Yelp to check donor companies, too. We know having better information at your fingertips creates a better experience for both the giver and the receiver.

If your intent is to create a more successful event, asking for more of the right information, and understanding how to use it, is essential. Read Constant Contact's full articles for their strategy and explanations.

What information do YOU collect for a better event?

Capitalizing on Social Media to Expand Marketing Reach and Return

In a survey of nonprofits conducted by VerticalResponse, 80% of respondents post updates to their Facebook page multiple times a week, compared to 66% for businesses.  The survey also found that for nonprofits, social media marketing has become a “preferred marketing channel because it offers free content distribution.”  And according to a Brafton blog post, because of the potential to successfully maximize their reach and return using social media, even on a tight budget, businesses will invest more in updating their websites and social media presence. Did you know that DonationMatch is another excellent way for businesses and nonprofits to maximize reach and return?  Through our free service, a business can get products in front of hundreds of potential customers through just one charitable event.  For nonprofits we deliver companies interested in doing well by doing good, increasing the fundraising potential for your events.

According to Edelman's 2012 goodpurpose study, 72% of consumers prefer to buy from brands that are charitable.  For nonprofits and businesses, using both social media and DonationMatch are ways to gain the exposure you both seek in less time.

What tips do you have for maximizing your marketing reach and results?

Using Social Media to Promote Your Event

By Juliet Davenport, Nonprofit Ambassador, DonationMatch Spring fundraising time is among us.  How are you planning to promote your event?  According to Socialable, one of the most powerful tools in your arsenal should be social media.  Because of its wide audience reach, social media can be used to "increase registration, increase buzz, and ultimately increase attendance."  However, in considering your social media platform, it's important to keep in mind who your target audience is and how they interact online.  Facebook, Twitter and LinkedIn are likely your best options.

Another boost is the new Pro Event page upgrade on DonationMatch. It has built-in extra help for your event to get found by search engines like Google and Bing and Facebook sharing widgets. What makes it super convenient is automatic donor promotion and the ability to export donation details.

For details on using social media to help promote your event, and for useful tools to help you manage it, read more on Socialable's post here.

How are you using social media to promote your event?

Cause Marketing & March's Cause Conference

By Renee Zau, Co-founder, DonationMatchThe American Marketing Association's Cause Marketing Conference returns on March 20th. I'll be there bright and early to get a front seat for this year's keynote speaker, the "mother of cause marketing" herself, Carol Cone, whom PR Week called “arguably the most powerful and visible figure in the world of cause branding.”

Besides the speakers who always leave you with notebooks full of must-do's, another great feature of the conference is the Parker Pike Nonprofit Marketing Scholarship, awarded to a San Diego County college student. It's not too late to apply (deadline is Friday, February 22nd)!

If you're not fortunate enough to visit us in San Diego next month, here are some experts I follow year-round:

Joe Waters of Selfish Giving: After watching the cause-related Super Bowl ads he posted on his blog, you really should check out his Pinterest boards. They're one of the largest collections of cause marketing campaigns and ideas I've seen.

Susan Hyatt, author of Strategy for Good: Susan looks at working with nonprofits from the angle of Corporate Social Responsbility (CSR) and corporate philanthropy. Incidentally, she is putting on her own Strategy for Good Summit from February 25 - March 1, 2013 that is available as a phone or web cast. No travel necessary!

David Hessekiel of Cause Marketing Forum: The Knowledge Center of the Cause Marketing Forum website is THE place to start finding stats and develop a thorough basic knowledge of cause marketing. And his Annual CMF Conference, held in Chicago May 29-30, is on my bucket list (no joke!).

Which cause marketing thought leaders do you follow?

What's Happening: DonationMatch Behind the Scenes

By Renee Zau, Co-founder, DonationMatch [Updated 2/24/14: We are in the process of creating a new poster, as we have now surpassed getting $2.69 Million in goods to 1,000+ schools and nonprofit events. Learn more about receiving these benefits for the organization your support at DonationMatch.com}

If you didn't know, we at DonationMatch are known as a bootstrapped startup. This means we are self-funded, a fairly new company, and believe SO MUCH in the need for our tools and solutions that we currently work for no pay. Our mission classifies us a social enterprise. We've also been called disruptive (not good if you're a student, but great in business) because we're making non-cash marketing easily available to any size business and bringing non-cash donation procurement for nonprofit events online.

We've been a 1.5-person show for almost two years. Starting on Monday, October 15th, it will be two (both) of us working on DonationMatch full-time, and we're as excited as can be!

How's it going so far? We measure our success by the value we bring to our DonationMatch members and our total impact. Take a look and tell us what you think:

"It's a no-brainer."

"This is an amazing tool to get your business out there."

"We have had so many donation matches already. Every single one achieved so quickly and at the mere click of a button."

"Our name, our brand and our products have been introduced to 1000’s of potential customers that may have never known we existed. And... we barely lifted a finger!”

What are our next steps? In a nutshell: getting down to business and learning. Figuring out what features make the most difference to you. What problems can we solve? What can we improve? How do you make your decisions? What companies (small, big, and in-between) do you want to refer to DonationMatch? We'd also love to expand beyond the San Diego market. Members, look for your phones to ring!

So, if you notice it getting quiet for a while on this blog, it's because we're focused on improving your experience and results. But please call or email us if you want to talk - we're here to listen and learn from you. And  be sure to look for new members the next time you're on DonationMatch--we love seeing new win-win exchanges happening!

Coming Soon: A Fresh Look and Features for DonationMatch

By Renee Zau, Co-founder, DonationMatch You've told us how easy DonationMatch makes getting more customers and event donors, how much time we've saved you, and how great it feels to both give and receive.  We've taken your feedback and are excited to announce that added features and a new look are COMING SOON! Why are we letting you know BEFORE we do the upgrade?  Our site will be unavailable during this transition, and we want you to be able to plan any important DonationMatch account activity around it.  The exact date/time isn't set yet, but it could happen as early as this Friday evening, May 11th, and we'll announce it as soon as we know with an email, on Facebook, on Twitter, AND here on our blog.

Thanks for all your support, and we look forward to seeing you online at DonationMatch!

In-Kind Partnerships with Nonprofits, Part 2

By Renee Zau, Co-founder, DonationMatch My last post on this topic focused on opportunities tied to nonprofit events. Although these typically offer the most immediate exposure, they are often seasonal. Here are some ideas for in-kind charitable partnerships year-round:

1. Be a venue for gatherings. You don't have to be a hotel or restaurant to have a desirable place. Spa Gregorie's Del Mar offers a board room for small get-togethers and meetings. Curves women's fitness centers often host meetings for Chambers of Commerce, Zumba fundraisers, and members' clubs. The Microsoft Store has raised the retail bar for community outreach with store space and free group trainings. Invite a nonprofit over and show them you're friendly!
2. Give tools and support. PopChips started snacking habits in offices all over town with case giveaways. Microsoft Store free trainings make sure their software is used well. DonationMatch co-hosted a fundraising auction workshop with Red Apple Auctions to help nonprofits run better fundraising events. Though not "flashy," free assistance can put you at the top of a nonprofit's go-to list.
3. Offer services or samples for a donation. By cross-promoting with nonprofits, Aveda sets up their store, complete with signage, to give mini treatments in exchange for a 100% charitable donation.
4. A portion of sales helps, too.Souplantation/Sweet Tomatoes advertises FunRaisers that donate 15% of related receipts on given nights to nonprofit groups. Macy's gives $1 for every stamped letter to Santa deposited in special letter boxes in their stores to the Make-A-Wish Foundation. Even if you can't give something outright, a percentage can be enough.
5. Offer your expertise. Nonprofits small and large are always looking for specific professional talent in their volunteers. It's become so popular that websites like CatchaFire and VolunteerMatch (not affiliated with DonationMatch) were created to make better volunteer connections.
6. Not a lot of time? Even simply recognizing synergy within your own circles of friends and making introductions can lead to phenomenal results.

What are your success stories?  Please share about the positive impact that charitable partnering has made on your business!

Related articles

• In-kind Partnerships With Nonprofits, Part I (donationmatch.wordpress.com)

In-kind Partnerships With Nonprofits, Part I

By Renee Zau, Co-founder, DonationMatch A question posed in a LinkedIn group made me reflect on how many (typically small) businesses don't know how to use cause marketing, specifically in-kind (non-cash) marketing, to their advantage.  If you have a great product or service, one experience is all you need to convert newbies into customers, even raving fans.  How do you get yourself in front of more potential customers without "paying" for it?

1. Donate a package or certificate toward an auction, a raffle, or goodie bags.  Most event attendees love these, and donors often get publicized both before and after the event.  Look at donation request letters as opportunities to get hundreds, even thousands, of eyeballs on your brand. You can do online searches for event calendars, ask your employees and customers about organizations they support, check out community boards, or use DonationMatch (my site) to save time (we make connecting with events, sending pre-filled donation forms, and gift certificate delivery paperless and quick.)  One more reason to like auctions: prize winners are the most willing and able to pay more for it than anyone else. You just found your best customer in the room!
2. Provide event amenities (photography, food/beverage, decor, spa treatments, etc). For a furniture dealer, it could be VIP seating. Chocolates are popular party favors. I've seen HP and a photographer partner to make ornaments from photos with Santa. And who wouldn't appreciate mini spa treatments or makeup touch-ups from a local beauty product store, spa, or beauty school?
3. Help spread the word.  Your communications reach is another asset companies tend to forget about.  Employees, customers, followers, subscribers... they count.  Be familiar with events you choose to promote, make them a good fit for your customers, volunteer if possible, and the added awareness can add to a charitable fundraiser's attendance and success just as much as any monetary donation.

These opportunities are all tied to nonprofit events, my favorite kind, but may be seasonal or harder to find.  Stay tuned for Part 2 of this post that gives more everyday ways to help in-kind.

Why not take one lunch break to reach out and explore possibilities with a particularly interesting local organization? And register on DonationMatch to be notified of event opportunities in your market - it's still free in many cities.  I (and your local organizations) will love hearing from you!

The Savvy Behind Outrageously Profitable Fundraising Auctions is coming to San Diego!

REGISTRATION IS OPEN! What better way to kick off our DonationMatch blog than to announce our  first local event!  In partnership with San Diego Association of Nonprofits, DonationMatch is honored to host Sherry Truhlar of Red Apple Auctions in beautiful San Diego on November 9th at 8:30 a.m.  She'll be bringing her award-winning expertise and experience on fundraising event and auction success to Neighborhood House Association's centrally located auditorium in Kearny Mesa.  Who should attend?  Volunteers of fundraising event committees, event planners, nonprofit development departments, business owners and managers who want an inside look at how your in-kind donations are promoted, and those interested in making more San Diego nonprofit industry connections.  There will also be a free opportunity drawing for all attendees.

Admission is just $10, complimentary for SANDAN members and DonationMatch registered users (including staff and active volunteers). Register today!